Towing FAQ2017-03-28T01:48:44+00:00

Frequently Asked Questions

Does 1st Priority require special training for drivers?2017-01-30T21:36:39+00:00

Absolutely! All drivers pass thorough background checks by insurance companies and local/state law enforcement. After clearing this stage, all new employees must attend extensive hands-on recovery training from nationally certified agencies (Wreckmaster or North American Towing Academy).  Every employee is required to pass random drug testing throughout their employment.

Can 1st Priority tow motorcycles?2017-01-30T21:36:17+00:00

Yes. We utilize the latest equipment by Condor. It’s specifically designed to prevent damage, and allows the loading of motorcycles by one person. Any size or type of motorcycle can be transported.

Are 1st Priority tow trucks inspected for defects like regular passenger vehicles?2017-01-30T21:35:49+00:00

Yes. All trucks must pass annual state safety inspections, DOT inspections and random inspections by local/state law enforcement.  1st Priority is a registered federal motor carrier, meeting all federal guidelines.

Can car doors that contain electric locks or side impact airbags be unlocked?2017-01-30T21:35:22+00:00

Excluding rare exceptions, yes. 1st Priority’s equipment and proper training allows us to unlock the vehicle while avoiding unnecessary and costly damage.

My destination is really close to my breakdown location… I thought it would be relatively cheap. Why so much?2017-01-30T21:33:43+00:00

It’s easy to forget the enormous investments a tow company makes in order to provide the proper service. Equipment, fleet maintenance, training, insurance, administration and fuel are just a few things that are required for us to remain operational 365 days a year.

Where does 1st Priority tow?2017-01-30T21:33:16+00:00

Northern New England. We frequently make trips to Nashua, Hudson, Hollis, Amherst, Merrimack, Pelham, Concord and surrounding areas.